We are relationship builders, self-starters, subject matter experts and innovative thinkers.
Our healthcare industry knowledge and experience, combined with proven methodologies, deliver results for our clients. Our product is our service and our service is a direct output of our talented team.
We are Client Focused, Collaborative, Respectful with Integrity and Entrepreneurial, with a shared Social Mission.
Eric Schultz, President of FluidEdge Consulting and Executive Vice President of CitiusTech
Eric has over 30 years of experience in the healthcare industry. Prior to joining FluidEdge and CitiusTech, Eric was President and CEO of Harvard Pilgrim Healthcare Inc. for eight years. Under his leadership, Harvard Pilgrim was consistently ranked among America’s highest-rated health plans by the National Committee for Quality Assurance (NCQA). Previously, Mr. Schultz was President and CEO of Fallon Community Health Plan (FCHP) for ten years. Under his vision and leadership, FCHP emerged from significant financial losses and transformed from a regional group model health plan into a statewide health care services company.
He also held executive positions with CIGNA Healthcare and Prudential Healthcare. He has also served as Medical Group Administrator for Nashville Healthcare Group. Schultz serves on the boards of the Kenneth Schwartz Center, America’s Health Insurance Plans, the Massachusetts Association of Health Plans, the New England Council and the Worcester Regional Research Bureau. He is past president of the Mohegan Council, Boy Scouts of America, and holds the rank of distinguished eagle scout.
Schultz holds an MBA in Health Care Leadership from Yale University’s School of Management, as well as a bachelor of science degree in biology and a bachelor of arts degree in economics from the University of Connecticut. In 2009, he received an honorary doctoral degree from the Massachusetts College of Pharmacy and Health Sciences.
Mike brings over 20 years of executive experience to FluidEdge
Having recently served as Senior-Vice President of Operations and CIO for Independence Blue Cross/Keystone/AmeriHealth in Philadelphia, Mike was responsible for multi-state operations, which included all back-office functions (including claims, customer service, enrollment, fulfillment and ancillary support functions), which provided service to over two million members and thousands of providers. He was also responsible for managing and instituting BPO and BPR strategy and implementation.
As CIO, he successfully steered the company’s transition to a new multi-faceted processing platform. Mike was also responsible for advancing the enterprise-wide technical infrastructure and project lifecycle performance while improving overall quality and reducing costs. He created start-up operations and distinct systems in multiple locations including Texas, Florida and Delaware, and he developed full TPA capabilities for AmeriHealth Administrators, an un-branded subsidiary of Independence Blue Cross. Mike also successfully transitioned seven legacy systems onto a single core processing platform while managing hundreds of corporate IT initiatives, integrating new applications, new product development, cost containment, eCommerce and government mandates.
He has worked closely with all leaders within the managed care industry, including actuary and underwriting, marketing/sales, finance, provider service and contracting and also led cross-functional strategic initiatives. He attended Post University and earned a CLU degree from The American College.
Scott is an executive with extensive experience in leading strategic planning and business process initiatives for large, life sciences organizations
Scott works with life science companies to envision, architect and deliver results that help clients more effectively engage customers, increase revenue, and reduce operational and administrative costs. Scott began his career at Accenture where he led complex business and technology solutions, focusing much of his time working with pharmaceutical and health insurance clients. After becoming an Executive with Accenture, Scott helped grow a start-up organization into a successful and thriving healthcare industry-focused management consulting company over a ten year period. During this time, Scott was responsible for the development and management of several global life sciences clients.
Much of Scott’s work has been in global commercial operations of large pharmaceutical companies with a focus on projects in digital and multichannel marketing, promotional operations, training, customer engagement and salesforce automation. Prior to his work in life sciences, Scott spent many years consulting with large health payers and pharmacy benefit managers while working on initiatives to improve operational efficiency to reduce medical and administrative costs. It is this unique blend of healthcare experience that provides Scott with a holistic approach to delivering value to his clients.
Scott holds his Bachelor of Arts Degree from the University of Pittsburgh and his Master of Business Administration from Temple University in Philadelphia.
John brings 30+ years of experience in the healthcare industry and is recognized as being a Transformational leader in the areas of Marketing, Technology, and Operations with a focus on creating economic value for Health Insurance companies
Throughout John's career he led a number of strategic and transformational initiatives that have yielded substantial financial and operational results, and combined with his diverse range of skills, he has offered a broad perspective on business, a mastery on the dynamics of change, and the operational and technical expertise to go deep enough and identify the right solutions.
Prior to joining FluidEdge, John helped healthcare insurance leader Independence Blue Cross achieve transformational change in the areas of Marketing & Sales, Strategic Business Management, Operations Management and Business Process Management.
John holds a Masters degree in Marketing from Rutgers University, Camden and is a Bachelors in Science from Cairn University