Software Vendors
Case Studies
System Development
Summary
Our team worked with a software vendor to enhance its product capabilities and improve functionality by performing a comprehensive gap analysis, building an implementation roadmap, and more.
Challenge
- A software vendor that provides distribution and technology solutions to the healthcare industry needed experienced resources to effectively implement their product for key clients
- The vendor wanted to improve the ability to assess solution capabilities and user business needs and requirements to ensure successful and impactful implementation
- Our team needed to draw on knowledge and experience within the market to enhance product capabilities and improve functionality
Approach
- We brought our understanding of business needs and requirements to assist in building a more robust solution for our client
- After performing a comprehensive gap analysis, we built a roadmap for more efficient and effective implementations
- Our team managed all aspects of the project including timelines, deliverables, stakeholder communication and status updates
- We provided product and technical development and technical product management, which included testing and training plans
Results
- Training was developed and knowledge transfers were completed for future implementations
- This new solution better addressed more user needs on the business side and improved functionality and workflows
- Key milestones were met to keep projects on track and course corrections were made when necessary