software-vendors

Software Vendors
Case Studies

System Development

Summary

Our team worked with a software vendor to enhance its product capabilities and improve functionality by performing a comprehensive gap analysis, building an implementation roadmap, and more.
 

Challenge

  • A software vendor that provides distribution and technology solutions to the healthcare industry needed experienced resources to effectively implement their product for key clients
  • The vendor wanted to improve the ability to assess solution capabilities and user business needs and requirements to ensure successful and impactful implementation
  • Our team needed to draw on knowledge and experience within the market to enhance product capabilities and improve functionality

Approach

  • We brought our understanding of business needs and requirements to assist in building a more robust solution for our client
  • After performing a comprehensive gap analysis, we built a roadmap for more efficient and effective implementations
  • Our team managed all aspects of the project including timelines, deliverables, stakeholder communication and status updates
  • We provided product and technical development and technical product management, which included testing and training plans

Results

  • Training was developed and knowledge transfers were completed for future implementations
  • This new solution better addressed more user needs on the business side and improved functionality and workflows
  • Key milestones were met to keep projects on track and course corrections were made when necessary